We use DPD (a division of GeoPost UK Limited) to send all orders. Delivery is currently only offered within the UK. 

We aim to dispatch all orders within 5 days of confirmation of payment of your order. It will then be sent using a next day service. We ask you to allow 5 to 7 working days to receive your order. 

Please ensure you enter the correct address for shipping at checkout. If you need to make any changes to this please call us on 0370 2406902 or email


*We aim to meet these delivery times but during busy periods deliveries may take a little longer. Occasionally technical updates to our systems or force majeure events, such as extreme weather conditions, may mean delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. BaByliss cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.