Blade Recall

VOLUNTARY RECALL

We have recently been made aware of a potential fault with the blade attachments included in the following Cuisinart food processor models sold in the UK market between 2004 and 2010

The riveted blade may crack and a piece of the blade could detach, which may result in a laceration hazard.

TO DETERMINE IF YOUR FOOD PROCESSOR BLADE IS PART OF THE RECALL:

RECALLED

1. Check the blade to see if there are rivets
Rivet
Riveted blades

2. If your blade has rivets, check the Model number of your Food Processor, as shown on the bottom of the Food Processor rating plate (see below).

3. If the number matches any of the above, STOP using the riveted blade immediately.

4. Please Call the Customer Service Number 0800 9888 104 or email support@cuisinart.co.uk for a free replacement blade. Alternatively please fill in the form below with all your details.


NOT RECALLED
If there are NO RIVETS on the blade

Your Food Processor is NOT involved in this recall, You may continue to use your Food Processor.

The safety and wellbeing of our customers is paramount. The risk to customers has been identified and every effort is being made to contact all owners directly.


For customer care enquiries and blade replacement, please contact  

Telephone (For UK customers only): 0800 9888 104 - Monday to Friday 9.00am to 5.00pm

Email:support@cuisinart.co.uk

or fill in the form below

Media enquiries, please contact Fiona Hemming at TCS on fiona@tcs-uk.net tel. 020 7938 5016

For US and Canadian customers, please visit https://recall.cuisinart.com/

Please see below instructions for unpacking your new Molded Food Processor Blade

Alternatively fill in the form to contact us

The information collected in this form is subject to electronic transfer and is used to reply to your query. The information is sent to our Customer Service team. The information is kept in strict confidence by the Conair Group Limited. The information is not used by third parties. You have the right to access and/or change this information or ask for it to be removed by contacting us on ukinfo@conair.com

 

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